CleanLIFE

Frequently Asked Questions (FAQs)

Are biodegradable and compostable wipes flushable?

No, just because a wipe claims to be biodegradable or compostable, it still cannot be flushed unless it has proof of it being Certified to Flush, which you will find on the front of a wet wipe pack.

How many flushable wipes can be used in any one flush?

This will depend on the size of the wipes and other matter the wipes are being flushed with. Refer to instructions and details on the pack of your wipes to confirm. Just like toilet paper, there is still a limit of how much paper can be flushed, and this applies to flushable wipes.

What happens to flushable wipes when I flush them?

Like toilet paper, under flushing conditions they will disperse and breakdown. Once they have travelled through the system all the solid matter ends as compost.

Can CleanLIFE flushable wipes be used in a bin?

Yes, flushable wipes can be placed in bins and will break down like paper when in land fill, or can be placed in green bins as they will compost.

Can I flush bamboo wipes?

No, bamboo is used to produce a fabric fibre that will create blockages in your toilet system if flushed.

What are CleanLIFE flushable wipes made from?

The material used to make a flushable wipe is a wood pulp matter, the same used to make toilet paper.

What enables CleanLIFE flushable wipe to remain strong when wet but break down when flushed?

The unique material used to produce CleanLIFE flushable wipes has a strong weave to ensure the integrity of the wipe remains intact while using it. Once exposed to the force of toilet flushing, the fibre weave breaks down dispersing the wipe into small fibre particles that behaves in the same way as toilet paper.

Are Isopropyl Wipes safe on upholstery even though they contain alcohol?

It is recommended to test the surface before using the Isopropyl Wipes as it may affect the look of the surface. If using the Isopropyl Wipe for a long period of time, it may cause discoloration, but this isn’t always the case.

Do the wipes have a scent?

CleanLIFE Hand and Surface Wipes have no scent; however, CleanLIFE Isopropyl Wipes do have an odour as they contain Isopropyl Alcohol.

Can any wipes be used as a baby wipe or for personal use?

CleanLIFE Hand and Surface & Isopropyl Wipes are safe to handle and are primarily designed for wiping down surfaces. We do not recommend using the wipes as a personal wipe or baby wipe.

Are CleanLIFE bulk refill rolls compatible with other wipe dispenser units?

Yes, CleanLIFE wipes are compatible with a variety of other wipe dispenser units.

Why did you choose to make your wipes from wood pulp and not bamboo?

Bamboo is a brilliant plant and is very fast growing producing 35% more oxygen than other hardwood trees. When used in its original form for furniture it is a great solution and a sustainable alternative to most woods. However, the processes required to make it into a material suitable for a wipe are not considered as sustainable as wood pulp and therefore we have chosen to use wood pulp from FSC-certified plantations.

Where is CleanLIFE located?

We are based in Adelaide, South Australia

Is there an expiry date on these products?

The majority of CleanLIFE products have an expiry date of 2 years if products are stored correctly. Please refer to the Product’s Safety Data Sheet (SDS) for storage requirements.

How can I contact CleanLIFE?

You can contact the Customer Service team via email or phone on 1800 960 948 from 8:00am – 4:30pm ACST Monday to Friday.

Please allow 1 business day for a reply to emails.

Where is the closest CleanLIFE distributor?

You can purchase our soft pack range from selected Amazon, Baby Bunting, Foodland stores , Chemist Warehouse and Rapid Clean stores across Australia.

Please contact Customer Service via email or phone at 1800 960 948 to find your closest CleanLIFE distributor. 

When can I expect my delivery?

The time it takes to receive your order depends on which state you are located in. Please remember that these days are an estimate, and it it not a guarantee of when you will receive your order. We do endeavor to get it sent to you as soon as possible. Please contact us  1800 960 948 to speak our friendly staff for delivery time frames. 

Does CleanLIFE ship internationally?

We currently only offer our products Australia wide.